Privacy Policy
How Athena Clinical Experts handles information submitted through this website.
Effective Date: July 13, 2026
Website: athenaclinicalexperts.com
Company: Athena Clinical Experts, LLC (“ACE,” “we,” “us,” or “our”)
1. Scope
This Privacy Policy describes how Athena Clinical Experts, LLC handles information collected through athenaclinicalexperts.com (the “Website”). It does not cover information collected outside the Website, information exchanged under a formal engagement, or information handled by third parties not under ACE’s control.
2. Information We Collect
Information you submit. The Website provides a Request a Consultation form. When you complete that form, ACE receives the information you choose to submit, which may include your name, organization or firm, email address, phone number, professional role, requested service, timeline, preferred contact method, a brief high-level description of the matter, and your acknowledgment of the notices displayed with the form.
Automatic technical information. Like most websites, basic technical information (such as IP address, browser type, device information, referring pages, and pages visited) may be processed by the Website’s hosting infrastructure for security, reliability, and diagnostic purposes.
No analytics, advertising, or tracking pixels. The Website does not currently use third-party analytics, advertising networks, tracking pixels, session-replay tools, or cross-site tracking cookies.
No account system. The Website does not currently provide a login or user-account feature for members of the public.
3. How We Use Information
Information submitted through the Website is used only to:
- evaluate inquiries for fit, availability, and conflicts;
- respond to inquiries about case review, consulting, education, or the expert network;
- maintain the security and integrity of the Website; and
- comply with legal obligations.
ACE does not sell or share information submitted through the Website with third parties for advertising or marketing purposes.
4. Do Not Submit PHI or Privileged Information
The Website’s public forms and any ordinary email correspondence are not intended for, and are not secured for, protected health information (PHI), patient-identifying information, medical records, privileged communications, or confidential case documents. Please do not submit such information through the Website. If ACE determines documents are appropriate for review, ACE will provide an authorized secure transfer method.
5. Service Providers
ACE uses third-party service providers to host and operate the Website. These providers may process technical information required to deliver the Website. ACE selects providers that offer commercially reasonable security controls appropriate to a general-purpose informational website. A current list of material service providers can be provided on request through the contact form.
6. Protected Health Information and HIPAA
The Website, the public Request a Consultation form, ordinary email sent to or from ACE, and any file submission through the Website are not represented as HIPAA-compliant channels. ACE does not accept PHI through these channels. If a matter requires the exchange of PHI or medical records, ACE will establish an appropriate written agreement and a secure transfer method before any such exchange occurs.
7. Cookies and Similar Technologies
The Website does not currently set advertising, analytics, or cross-site tracking cookies. The Website’s hosting infrastructure may use strictly necessary cookies or similar technologies required to deliver pages, maintain security, or prevent abuse.
8. Data Retention
Information submitted through the Website is retained only as long as reasonably necessary to evaluate and respond to the inquiry, to document conflict review, and to comply with applicable legal or professional obligations. ACE does not retain public inquiry information indefinitely.
9. Security
ACE uses commercially reasonable technical and organizational measures to protect information submitted through the Website. No method of transmission over the internet or method of electronic storage is completely secure, however, and ACE cannot guarantee absolute security. Do not submit sensitive information through the Website.
10. Children's Privacy
The Website is intended for adult professional and organizational audiences. It is not directed to children under 13, and ACE does not knowingly collect personal information from children.
11. Your Choices and Rights
Depending on your jurisdiction, you may have rights regarding the personal information you submit, such as the right to request access, correction, or deletion. To make such a request, please contact ACE using the contact form on the Website. ACE will respond consistent with applicable law. Verification may be required before ACE acts on a request.
12. Changes to This Policy
ACE may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated Effective Date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Policy.
13. Contact
Questions about this Privacy Policy or ACE’s handling of information submitted through the Website may be submitted through the contact form on this Website.